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Privacy Policy

This Privacy Policy describes the commitment at Dhaka Web Host Ltd to the privacy of visitors to Dhaka Web Host Ltd. and of its customers (“Subscribers”). Except as required by law or otherwise provided herein, Dhaka Web Host will take commercially reasonable steps to ensure your right to privacy. Dhaka Web Host is committed to developing long-lasting relationships that are built on trust and would never intentionally violate that trust.

Who We Are?

Dhaka Web Host provides cloud-based solutions, including web hosting, domain name, web development, software development, web hosting server maintenance and related products and services, to businesses, individuals, non-profit organizations and others. We are a joint-stock registered company started in 2011. We ensure web security, uptime, data backup and instant customer service, providing the latest web hosting technologies.

The Information We Collect

This notice applies to all information collected or submitted on any of Dhaka Web Host Ltd.’s websites. You can order products, make requests, and register to receive materials on some pages. The types of personal information collected on these pages are:

• Name
• Address
• Email address
• Phone number

The Way We Use Information

We only use the information you provide about yourself when placing an order to complete that order. We do not sell, share or rent this information with outside parties except to the extent necessary to complete that order. For domain registration account establishment, your information will be shared with our registration partners, stargate, Enom & Namecheap. In both cases, this is done over an SSL-encrypted connection to their servers. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our services as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Cookies And Tracking We Use

Your Internet browser has the built-in facility for storing small text files – “cookies” – that hold information that allows a website to recognize your account. We use cookies to save your preferences and login information and to provide personalized functionality. We may use cookies to collect, store, and sometimes track information for statistical purposes to improve our products and services and manage our telecommunications networks. More specifically, we use different types of cookies for different purposes:

(i) “required cookies” are necessary for our website to work properly,
(ii) “performance cookies” allow us to analyze how Visitors use our website so we can measure and improve the performance of our website,
(iii) “functional cookies” allow us to remember choices you may have made on our website, and
(iv) “advertising cookies” are used to present ads that are relevant to your interests. We may utilize cookies to track referrals from internal and external affiliates, as well as advertising campaigns. Usage of a cookie is in no way linked to any personally identifiable information while on our site.

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Your Options With Us

Correcting/Updating Personal Information: If a customer’s information changes or if a customer no longer desires our services, we will endeavour to provide a way to correct, update or remove that customer’s personal data in our records. If your account is active, you can update or remove your personal information from our billing system at https://dhakawebhost.com/clientarea.php or by emailing us at support@dhakawebhost.com. You can update all information except your registered email address.

 

Opt-Out: By default, customers will receive invoices, system updates, Dhaka Web Host newsletters and other mailings. Customers are able to opt out of newsletters and mailings by using the unsubscribe link in any promotional email or as otherwise provided in the communication. Please note that customers may not opt out of receiving important system notifications or emails about their accounts.

 

Public Forum: Please remember that any information you may disclose or post on public areas of our websites or the Internet becomes public information. You should exercise caution when deciding to disclose personal information in these public areas. To request the removal of your personal information from our community forums or testimonials, contact us at support@dhakawebhost.com. In some cases, we may be unable to remove your personal information, so we will let you know why we cannot.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have established appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All sensitive information is collected on a secure server. When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer (“SSL”) technology.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Law Enforcement and Special Cases

We cooperate with government and law enforcement officials to enforce and comply with the law. We will disclose any information about users upon a valid request by government or law officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal processes (including without limitation subpoenas), to protect your property and rights, or the property and rights of a third party, to protect the safety of the public or any person, or to stop the activity that we consider illegal or unethical.

Changes to this Policy

We reserve the right to revise, amend, or modify this Privacy Policy at any time and in any manner. However, if we plan to materially change how we plan to use previously collected personal information, we will provide you with advance notice prior to the change becoming effective and an opportunity to opt out of such differing uses. We encourage you to periodically review this page for the latest information on our privacy practices.

Last updated Policy: 06/05/2023